The Success Equation

I'm going to share with you another equation today for you to gather some perspective. It's called ‘Your Personal Success Equation’.  This equation is P + T x A x A + F = ‘Your Personal Success Equation’. What is this all about…
customer service and customer experience

Customer service or customer experience?

What does your organization do to ensure top-notch customer experience; not just customer service?


How has a restaurant in South Florida successfully lasted for the past 60 years? With systemization.

Wait, that’s my idea!

Ideas must be acted upon immediately when the fire is burning bright. If not the flame will slowly burn out and only find a new home somewhere else.

What’s the difference?

It’s not always the big things that we do that makes the difference. It’s just giving that 1 extra degree of effort in everything we do day in and day out that makes the big difference in the end.

Are you a team of 1?

If you want to win the gold, you need to surround yourself with a team of people that will lift you up.

The Four Agreements by Don Miguel Ruiz

The Four Agreements is a book that offers a powerful code of ethics that can transform our lives to a new experience of understanding, freedom and happiness. This book can free us from those self-limiting beliefs that rob us of our joy and create needless suffering.