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Michael Dill

80/20 Rule

Most likely, many of you who are in business understand what they call the 80/20 rule. The 80/20 rule is where usually 80% of your business comes from 20% of your customers. Now, one particular day I really thought about this statistic. Do we really want to adhere to the 80/20 rule and get 80%

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Coach Them Up!

I was speaking to a business owner this past week and he said something that many of you reading this may have said, or most definitely have heard. “You don’t understand, Coach, this younger generation…” You can all fill in the blanks after that. We’ve all heard it. Many of us have actually said it.

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Know Your VAK

Today I’m going to talk about the importance of understanding the VAK. The V.A.K., V represents visual, what you see, A represents auditory, what you hear, and K represents kinesthetic, what you feel. This is very important in the art of communication because only 20% of people are auditory, 40% are kinesthetic, and 40% are

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