As the business owner, are you taking complete ownership?

Owning a business today isn’t always easy. Taking ownership for its success isn’t necessarily the hard part. Taking ownership in one self when there is a problem is the challenge. Ownership is ActionCoach’s second of the 14 points of…

Are you and your team truly committed to the success of your organization?

Commitment is the foundation of any successful business. Very few things are ever going to happen if you and your team aren’t committed to the same high standards and goals of the organization. So, what does it actually mean to be committed? The…

Does Your Business have a Culture?

Creating a business culture is a big step forward - most cultures grow naturally, based on the personalities of the people who started the business, and deliberately changing them is a huge task that requires cooperation and effort from every…

Developing your niche - What makes you unique?

A large mistake many business owners make, whether they are new to the game or seeking to expand, is attempting to market their service or product to too large of a general market instead of focusing on a smaller niche market. The reasoning…

Are you delivering the best possible service?

Are you delivering the best possible customer service? If not, that's a problem – however don't worry too much, because we're going to help you solve it. Handling even the toughest customers can quickly become much easier once you understand…