Repairing or Preparing Your Business?3 min read

Attention all business owners, I have one question for you. Are you repairing your business or are you preparing your business? Let me explain. Repairing a business, means you haven’t put the right structure or systems in place. You’re not clear on the ideal person that represents your brand, fits in, and aligns with the culture of your organization. You might not even have a well-articulated culture for your organization. You might not have an onboarding process for your team to make sure they’re trained properly.   

If you don’t have all this in place, you’re consistently repairing your business because systems stand for saving yourself stress, time, energy, and money. Unfortunately, most smaller business owners will say, “Oh my God, I just don’t have the time to put the systems in place.” Remember, that a day becomes a week, becomes a month, becomes a year, five, ten, twenty. And you’re still a hamster on the wheel 20 years later in your business, because you never took the time to put the systems in place.  

If you don’t have the right onboarding system, hiring system, and process for aligning the people into the culture, you’re going to pay a price. Worse yet, if you don’t have a culture, you’re consistently hiring, onboarding, and losing people because they don’t stick. In these cases, you’re repairing your business, you spend more time, energy, effort, and money, replacing people that leave.  

Now, let’s talk about preparing your business. Getting clear on your vision and mission is the first step. Exactly what it looks like, where your organization is going, how you want to show up in your industry, what steps you’re going to take to get there. When you’re clear on your direction, you’ve also created a culture that properly aligns the people to represent your brand. People either fit into your brand and representation of your company or they don’t.  

When you’re preparing your company, you have systems in place so the team is working the systems and the systems are working for the company. You’re clear exactly on how everything works. The chain of command, you’re having your weekly meetings, the communication is solid. You’re using behavioral assessments in your hiring process and in your sales training. Your people know the different types of behaviors and how they need to adjust to communicate better with both the customers and their team. This way you’re preparing your company for one day to hit that destination, whether it be franchised, sold, transitioned, or whatever it may be.  

So, you have to ask yourself the question, are you consistently repairing your business because you haven’t taken the time to do everything right in the beginning? Or are you preparing your company to one day be sold for a lot of money?

It’s a simple question. Depending on how you answer that question will determine whether you need to ante up and hire a coach, a consultant, or not.  

COACH MICHAEL DILL is an Award-Winning, Certified, Business Coach, Speaker, and Trainer. He brings more than 40 years of business and entrepreneurial experience in his leadership, team training, and mentoring practice. Michael’s passion is to both encourage and challenge business owners and entrepreneurs to become their best selves both personally and professionally to obtain all they want in their business and life.