Posts

The Success Equation

I'm going to share with you another equation today for you to gather some perspective. It's called ‘Your Personal Success Equation’.  This equation is P + T x A x A + F = ‘Your Personal Success Equation’. What is this all about…

Are You Resisting Your Results?

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The one thing in this world that affects us all both in business and life is that we are always facing a constant state of change. To stay competitive, we must consistently grow and adapt with this change. If we don’t, the world may simply…

Whats Your Sweet Spot?

I would like to share a story about a client who joined me more than a year ago. It was actually February of 2016. I first would like to acknowledge him for being successful in business for 35 years. I also would share by being somewhat set…
customer service and customer experience

Customer service or customer experience?

What does your organization do to ensure top-notch customer experience; not just customer service?

Are you delivering a home run experience?

Having the best facility or the best players doesn’t guarantee success. A successful business is responsive to their customers’ needs and delivers something they can’t get elsewhere.