mindset

Imagine this: It’s Monday morning. The elevator is quiet, the workweek is just beginning, and someone sighs and mutters, “Is it Friday yet?” Sound familiar? If you’re a leader or business owner, that kind of mindset should raise a red flag. Because what you really want is the opposite. You want your people to wake […]

There are two simple words that can quietly sabotage your growth, limit your success, and damage your relationships. At first, they seem harmless or even confident. But their impact is significant. The words are “I know.” When we say “I know,” whether out loud or in our own minds, we shut down the opportunity to

Today I’m writing about if you’re thinking about it, the answer is yes. I go back to when I was in the restaurant business many years ago, and obviously didn’t fully understand average dollar sale number of transactions. All I knew as a waiter, the more sales I rang up, the more tips I would

Lately, I’ve been noticing a trend: more and more companies are being bought up by hedge funds. When this happens, the focus often shifts from culture and people to purely the bottom line. And when companies lose sight of what made them great—their people—things start to fall apart. While unfortunate for them, this creates a

 In 2021, I published a book, Knock It Out of Park Leadership. I quickly learned something as a coach that I shared in the last chapter. As a coach, all I do is to get my clients to slow down so they can speed up. You all remember the story about the tortoise and the

I had a conversation a few weeks back that got me thinking. The person I was speaking with seemed guarded—reluctant to engage, hesitant to respond, unwilling to commit to any clear thoughts or ideas. It was an uncomfortable exchange. And as I left, a question lingered: Why do people avoid accountability? Here are five ideas