The show must go on
In America, in life or in business, adversity will always show its evil head. However, it is not necessarily what happens that defines us it is how we respond that shows our true character.
The show must go on Read More »
The ABCs of Success
In The ABCs of Success, Proctor weighs in on 67 different topics that are all proper ingredients for success and prosperity.
The ABCs of Success Read More »
Customer service or customer experience?
What does your organization do to ensure top-notch customer experience; not just customer service?
Customer service or customer experience? Read More »
Congratulations
How has a restaurant in South Florida successfully lasted for the past 60 years? With systemization.
Wait, that’s my idea!
Ideas must be acted upon immediately when the fire is burning bright. If not the flame will slowly burn out and only find a new home somewhere else.
Wait, that’s my idea! Read More »
What’s the difference?
It’s not always the big things that we do that makes the difference. It’s just giving that 1 extra degree of effort in everything we do day in and day out that makes the big difference in the end.
What’s the difference? Read More »