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Michael Dill

What’s your Human Capital Value?

leadership, personal development /

What is your organizations understanding of human capital value? Human Capital is defined as the collective skills, knowledge, experience, characteristics or other intangible assets of individuals that is viewed in terms of their value or cost to an organization. The higher the individual human capital usually pays off in an increase a worker’s productivity. Higher worker’s productivity usually pays off in a dripping down effect […]

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Efficiency = Success

leadership /

To remain on top in an increasingly competitive world, organizations must boost operational efficiency wherever possible. It’s particularly important for small to medium size businesses to operate efficiently, because they often have limited resources compared to larger organizations. The following are a few tips to help your organization increase efficiency, reduce costs, improve customer satisfaction, and stay ahead of the

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Have you Mastered Delivery?

business planning, personal development, time management /

Delivery Mastery is about getting your products and services into your customers’ hands when they want it the way they want it. Delivery Mastery is all about delivering what you said you would deliver when you said you would deliver it the way you said you would deliver it, anything less is unacceptable. Simply put, Delivery Mastery is essentially about making

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