Evolution vs Exhaustion

Why Most Business Owners Are Burned Out and What to Do About It Most business owners do not burn out because they are lazy. It’s far from it.They burn out because they care. They care about their team.They care about their customers.They care about providing for their family.They care about getting it right. And over … Read more

Growth Club – June 23

Here we are in the month of June. Wednesday, June 21st is the first day of summer. Followed by that, we have July, August, and September. This is where many people are taking vacations, going to the beach more often, getting on their boats, traveling around the country, and having fun.   In business, we hear … Read more

Are You Comfortable?

It’s a dark rainy Sunday morning in South Florida. Outside of maybe getting a cup of coffee, there’s really no need to jump out of bed as you’re comfortable right where you are. It’s winter time in Boston, it’s frigid cold outside, there’s snow on the ground. It’s nice and warm under the covers, you’re … Read more

Are you the Tortoise or the Hare?

There once was a speedy hare who bragged about how fast he could run. Tired of hearing him boast, Slow and Steady, the tortoise, challenged him to a race. All the animals in the forest gathered to watch.

Hare ran down the road for a while and then and paused to rest. He looked back at Slow and Steady and cried out, “How do you expect to win this race when you are walking along at your slow, slow pace?”

Hare stretched himself out alongside the road and fell asleep, thinking, “There is plenty of time to relax.”

Slow and Steady walked and walked. He never, ever stopped until he came to the finish line.

The animals who were watching cheered so loudly for Tortoise, they woke up Hare.

Hare stretched and yawned and began to run again, but it was too late. The tortoise was over the line.

After that, Hare always reminded himself, “Don’t brag about your lightning pace, for Slow and Steady won the race!”

There’s no doubt that the world’s pace has sped up. If you’re a CEO, an executive, a manager, a business owner or any type of leader you are most likely strapped with many tasks and responsibilities. Many of us have business, families, charities, outside organizations and activities to contend with. We also have ourselves to take care of. Let’s face it if any of this represents you – you are running.

What’s a person to do in this face paced environment? Turning to technology isn’t the answer as that option has only proved to distract us more. The answer is simple; slow down to speed up! Yes, slow down to speed up!

When you’re in your business, especially if you are a small business owner you must take the time to slow down. Start in the morning by getting clear on the day ahead before you leave your home. Slow down on a Monday to have a morning team meeting to properly align for the week. Slow down for a day to create a quarterly or annual plan. Slowing down in this manner will give you the opportunity to get clear and speed up again.

Is it easy to slow down? Heck no! Especially if you’re attempting to do it on your own. Is it hard to create the discipline to slow down? Heck yes!

If you’re challenged in doing it on your own – get someone to assist you. Hire a coach to slow you down. A coach will ask you the right questions, the tough questions, hold you accountable to do what you say you’ll do, get you to recognize your blind spots that are holding you back, teach you the techniques, solutions, and strategies to maximize your time and efficiency. With the right coach and proper coaching, you will actually better yourself, your team and your company. You will gain clarity and be able to speed up to focus on what’s truly important.

I encourage you to take on the challenge of slowing down to speed up! The value of taking the time to properly slow down to get clear on what’s most important, creating a plan of implementation and follow through, coupled with the proper accountability and coaching is an investment that will pay you dividends for years to come.

 

Are you ready to Zoom ?

We are at the completion of our ABC’s of Creating a Successful Organization. We will now take a look at all the ingredients in running a successful organization or business. The question is, have you mastered all the principles in this series and are you, your team and your organization ready to zoom?

We started out the series with the first letter of the alphabet very fittingly being A, as A stands for Attitude. In the first step of any successful endeavor whether it be in business or in life the beginning always starts with a positive Attitude. 

B was about having solid Bench Strength which is the key to maintaining any sustainable success in any organization.

Week three gave us Dr. Martin Luther King Jr principles on Mastering the art of Communication.

D was for an effective Delivery process in every area of your organization. Leading to E for Efficiency.

Week six we shared several F-words that we believe are key to running successful organizations. Be sure to revisit to find out what they are.

Week seven we shared how you can increase the probability of your success by 78% by using SMART GOALS.  Followed by investigating the value of your Human capital. Which lead to what is really your greatest Investment?

J was about being aware of being a Jack of all Trades.

K was for KPI’s known as Key Performance Indicators which are the measurable values that demonstrates how effectively a company is achieving their key business objectives and goals.

L was asking if you are applicating the power of Leverage in all the different areas of your organization to be truly effective and efficient?

M represented an interview with Brad Sugars the founder of Action Coach about the importance of Mentors. Be sure to give it a listen if you haven’t already.

N represented the importance of saying No with some examples of some of the most successful people on the planet? Followed by what’s the Opportunity cost of your decision-making process?

P represented with the high failure rate in business, do you have what it takes to Persevere to Profits while staying in the game for the long term.

Week seventeen we visited the letter Q and the 16 cylinders formulated of Mind, Body, Heart & Spirit to see if your team Qualifies to represent your organization and brand!

We visited R to see if you are actually Resisting the Results that you are actually after.

S was for Systems which stands for Saving Yourself Stress Time Energy and Money. And systems are simply about documenting and delivering consistent repeatable results time after time. 

T represented team which stands for Together Everyone Achieves More of which we used the ultimate example of the Navy Seals and their Trident.


Week twenty-one we asked does your Uniqueness stand above the pack? What are you doing to stand out amongst your competition?

V and W, asked you if the clarity of your Vision and Why are creating your organizational Victories as well as Win / Win outcomes.

X was simply about being eXtraordinary as average just doesn’t cut it. And you can only be eXtraordinary when you are clearly articulating a strong confident YES which ultimately means You Expect Success.

I invite you to go back to review any of these principles to sharpen up your ax as they say.

Simply speaking – when you have mastered all that has been provided to you in the ABC’s of Creating a Successful Organization and have taken on an accountability partner or Coach to ensure that you consistently follow through on all that you have learned – you, your team and your business should be ready to Zoom!

Y.E.S.!

We are coming to the next to last of our ABC’s of building a better business. As we wrap it up I believe the perfect word to represent the letter is Yes. Why Yes? Because of the word Yes = You Expect Success!

First, please do not be confused with Yes relating to my blog weeks back on the letter N. My N blog for No asked the question “Are you a Yes person?” A yes person is someone who says yes to everything and then finds themselves overwhelmed with all they took on. Being a business person or just anyone in general, we all have to possess the understanding of properly maintaining and managing ourselves in knowing that there is a time to say yes and a time to say no. This is one of the key ingredients to maintaining our balance in both business and life.

However, in this instance, I would like to touch on the subject of your state of mind as an entrepreneur, a business owner, leader, manager or parent. When we are creating our goals, a business plan or just particular assignments that we would like to accomplish. Being confident in those plans is the key ingredient to the success in those endeavors. What I am essentially saying is when someone asks you about your confidence in accomplishing those plans or goals. You always want to reply with a strong confident Yes! Why? Because saying Yes programs your conscious and subconscious mind that You Expect Success! And when you enter into a venture with the expectation of success your odds of achieving that goal automatically increases.

Think about this the next time you are talking to someone about your goals. Listen carefully to the tonality of your voice in how you are expressing confidence or the lack there of in your speaking. Listen clearly as a leader when you are asking someone else about their goals, plans or assignments. Are they replying with confidence in their voice or do they sound a bit timid in their response? This will give you a clear indication of the potential outcome of these goals, plans or assignments.

If you are a leader of a team or a parent to children, when they ask for your assistance in a particular area that can help them grow as team members or people, give them a solid Yes in your assistance to their questions as you will instill belief and confidence in them.

In conclusion, just be mindful that in any and every conversation you are having, with who-ever you are having it with. Replying with a clear, confident Yes, you will consistently send the message to both yourself and others that You Expect Success.

Are KPI’s the fuel to your organizations engine?

The question lies, are KPI’s the oil to your engine, the fuel to your organization, the key components that move the speedometer forward in your sales and revenues?

KPI’s known as Key Performance Indicators are the measurable values that demonstrate how effectively a company is achieving their key business objectives and goals. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the organization, while low-level KPIs may focus on processes such as sales, marketing or a call center.

Whatever Key Performance Indicators are selected, they must reflect the organization’s goals, they must be a key to its success, and they must be quantifiable.

Key Performance Indicators should also be SMART. SpecificMeasurableAttainableRelevant, Time-Bound. Ask yourself these questions below when putting together your companies KPI’s.

  • Is your objective Specific?
  • Can you Measure progress towards that goal?
  • Is the goal realistically Attainable?
  • How Relevant is the goal to your organization?
  • What is the Time-frame for achieving this goal?

 

Once you have your SMART Key Performance Indicators in place, they then should be consistently evaluated and reevaluated based on the progress of the organization.

Key Performance Indicators can be a great measuring tool when linked to considering promotions, bonuses, salary and wage increases.

To be truly effective you should be measuring Key Performance Indicators in all area’s of the organization – in fact, for each position.

  • You can measure a Key Performance Indicator in the percentage of its income that comes from return customers.
  • In sales – you might measure the performance by the numbers of people the salesperson both calls and sells each day.
  • You may measure how effective your marketing campaigns are at generating increased revenue and sales.
  • You can measure your organization’s financial health by analyzing readily available working capital that could be used to meet any short-term obligations.
  • You can measure the percentage of customer calls answered within the first three rings as a KPI.

Understand that a company cannot manage what it is not properly measuring. What is also important to remember is in what you test & measure you usually increase.

 

What makes a KPI effective?

A Key Performance Indicator is only as valuable as the action it inspires. A KPI must always affect a positive change. Understand that when team members have something positive to strive for it adds an element of competition into their daily routines. When they aim for and achieve their own personal goals, this will not only have a positive effect on the running of the business as it will have a positive effect on the team as well.

In terms of developing a strategy for formulating KPIs, your team should start with the basics and understand what your organizational objectives are, how you plan on achieving them, and who can act on this information. This should be an iterative process that involves consistent feedback.

Once you establish your KPI’s, position them by communicating them well and enrolling your team in the process and outcome. Understand that the truth is that KPIs are only as valuable as you make them. KPIs require time, effort and employee buy-in to live up to their high expectations. However, their true potential value remains in the hands of those that use them and use them well.

If you would like to acquire a better understanding of how to implement Key Performance Indicators in your business or organization. Contact your coach.

 

What’s your most valuable asset?

I would like to cover two great quotes or clichés concerning time that we are all familiar with; “Time is your most valuable asset” and “Time is Money.” With this in mind, how many of us actually honor these two sayings? It is estimated that distraction and/or unengaged employees in the workplace cost the US … Read more

Show me the money

Show Me the Money! Remember that iconic scene from Jerry Maguire where Rod Tidwell, played by Cuba Gooding Jr., demands, “Show me the money!”? Jerry, portrayed by Tom Cruise, is desperately trying to retain his clients as they’re being poached by another agent. Amidst the chaos, Rod insists on a commitment from Jerry to secure … Read more